Public Storage Learning & Development

Passion for Performance Excellence

People are the key to our success. We believe the only way to provide excellent customer service to customers at the counter is to hire and develop excellent associates behind the counter.

In order to maintain our role as the undisputed leader in the self-storage industry, we believe in building and growing our people advantage.

We empower employees to perform to the highest standards by providing state-of-the-art training using the latest technology and comprehensive blended learning, as well as opportunities for continuous coaching and development.

We are committed to equipping our employees with the practical skills and knowledge to solve our customers storage needs in a positive way.

Our Storage Expert Training includes:

  • Online Learning
    • Our Public Storage Online Academy provides access to our online catalog of custom courses aimed at having training conveniently available in all locations at all times.
  • One-on-One Mentoring
    • Key Training Professionals provide individual instruction and demonstration for new employees.
  • On-the Job Instruction
    • Learners enhance their proficiency through hands-on training and practical experience at different property locations.
  • Integrated Sales Training
    • Takes learners beyond the basics to fully understand our different storage solutions and how this fits the needs of our customers.

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